Acceptance of Terms

By accessing this website, requesting product information, creating an account, submitting payment, or placing an order, you agree to these Terms & Conditions and all policies linked from the website. These terms apply to visitors, consumers, commercial customers, contractors, organizations, and anyone acting on their behalf.

Eligibility and Authority

You must be legally capable of entering into a binding agreement. When ordering for a company, workshop, dealership, organization, or another person, you confirm that you have authority to make the purchase and accept these terms on their behalf.

Products and Equipment

RoSolutions offers professional garage and shop equipment, including two-post vehicle lifts, four-post vehicle lifts, tire-service equipment, compact loaders, mini excavators, accessories, parts, and related machinery.

Availability, packaging, appearance, specifications, dimensions, capacity ratings, electrical requirements, included accessories, lead times, and product features may change when manufacturers update their products.

Pricing and Promotions

Prices, discounts, promotional offers, product availability, and shipping offers may be changed or withdrawn without prior notice. A displayed crossed-out price may represent a previous, suggested, manufacturer, market, or comparison price and does not guarantee that every seller has offered the product at that amount.

Orders, Billing and Payment

You agree to provide complete, current, and accurate order, billing, delivery, telephone, and email information. We may contact you to verify an order, confirm delivery requirements, or request additional information.

An automated confirmation only acknowledges that an order was submitted. An order is accepted after payment authorization and confirmation that the product can be supplied and delivered.

Freight, Delivery and Inspection

Delivery dates are estimates unless expressly confirmed otherwise. Delays may occur because of inventory changes, carrier schedules, weather, remote-area restrictions, customs, access limitations, or other circumstances outside our reasonable control.

The customer must provide accurate access information and inspect freight promptly. Visible damage, missing packages, or shortages should be recorded on the carrier’s delivery document and reported to us as soon as possible with photographs and supporting details.

Cancellations, Returns and Refunds

Order cancellations and returns are subject to our applicable return and refund conditions. Products must not be returned without receiving authorization and return instructions from our support team.

Freight charges, return shipping, restocking costs, refused delivery charges, or other deductions may apply where permitted and disclosed. Approved refunds are normally issued to the original payment method after the returned product has been received and inspected.

Installation and Safe Operation

Customers are responsible for confirming product suitability, ceiling height, floor strength, concrete thickness, anchor requirements, electrical supply, clearances, weight limits, permits, inspections, and local compliance before purchase and installation.

Equipment must never be overloaded, altered, bypassed, or operated without required safety devices. Manufacturer manuals, inspection schedules, maintenance requirements, and safety procedures must be followed at all times.

Manufacturer Warranties

Warranty duration and coverage vary by product and manufacturer. Warranty service may require proof of purchase, serial numbers, installation records, photographs, diagnostic information, and reasonable cooperation with troubleshooting. Damage caused by misuse, overloading, incorrect installation, unauthorized repair, modification, accidents, corrosion, inadequate maintenance, or normal wear may be excluded.

Third-Party Services and Links

Our website may contain payment services, financing tools, maps, manuals, tracking systems, videos, applications, or links supplied by third parties. We do not control third-party services and are not responsible for their availability, content, security, products, practices, or policies. Their own terms may apply.

Reviews, Images and Feedback

When you submit a review, testimonial, suggestion, photograph, installation image, video, or other feedback, you grant RoSolutions a non-exclusive, worldwide, royalty-free license to reproduce, edit, publish, translate, and distribute that material for lawful business and marketing purposes. You confirm that the submission is lawful and does not violate another person’s rights.

Prohibited Uses

You may not use the website, its content, or our services:

• For unlawful, fraudulent, deceptive, abusive, or misleading activity.
• To violate intellectual-property, privacy, publicity, or other legal rights.
• To upload malware, harmful code, automated scrapers, or destructive files.
• To interfere with checkout, customer accounts, servers, networks, or security systems.
• To provide false identity, billing, delivery, payment, or review information.
• To promote unsafe installation, overloading, modification, or operation of equipment.

Errors and Inaccuracies

Website content may occasionally contain errors or omissions relating to descriptions, photographs, dimensions, capacities, compatibility, prices, discounts, inventory, shipping fees, or delivery estimates. We may correct information, update content, refuse an order, or cancel an affected transaction. When an order is cancelled after payment, the applicable amount will be refunded to the original payment method.

Intellectual Property

Website text, page designs, graphics, logos, photographs, product presentations, videos, and other original materials are protected by applicable intellectual-property laws. You may not copy, reproduce, republish, sell, scrape, distribute, or commercially exploit website content without prior written permission, except where the law expressly allows it.

Disclaimers and Limitation of Liability

To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis. We do not guarantee that access will always be uninterrupted, error-free, or free from harmful components.

Product use involves inherent risks, particularly when lifting vehicles or operating powered machinery. RoSolutions is not responsible for loss or damage caused by incorrect product selection, improper transportation, unsuitable foundations, incorrect assembly, installation errors, inadequate anchoring, overloading, unauthorized modification, improper maintenance, misuse, unsafe operation, or failure to follow manufacturer instructions.

To the maximum extent allowed by law, RoSolutions and its affiliates will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages, including lost profits, lost production, lost business, loss of use, labor, towing, storage, rental equipment, or downtime. Nothing in these terms excludes any right or liability that cannot legally be excluded.

Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless RoSolutions and its service providers from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these terms, infringement of another person’s rights, or unsafe installation, modification, or operation of equipment.

Suspension and Termination

We may restrict, suspend, or terminate access to the website or cancel an order when reasonably necessary, including in cases of suspected fraud, payment disputes, abusive conduct, inventory limitations, pricing errors, shipping restrictions, safety concerns, or violations of these terms.

Changes to These Terms

We may update these Terms & Conditions to reflect changes in products, services, business practices, technology, or legal requirements. The revised version becomes effective when posted with an updated revision date. Continued use of the website after an update constitutes acceptance of the revised terms.

Severability and Entire Agreement

If any provision is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law. These terms and the policies referenced on the website represent the agreement governing your use of the store, except where separate written terms have been expressly accepted for a specific transaction.